There are 2 reasons why employees are not able to submit reimbursement claims
- Component Configuration
- Cutoff date configuration
Component Configuration
For employees to submit the reimbursement claim the component should be mapped as “Reimbursement”.
Below is the path to check the component type:
Settings>>Salary Components >> Select the component name >> View and edit.
Cutoff date configuration
Check if the claims are submitted within the cutoff dates configured in the claims window. Employees will be able to submit claims only during that period.
To check the cut-off dates, go to Settings>>Configure Rules >> Add-on modules >> Reimbursement >> Reimbursement Claims window.
